Hiring a roofing contractor is not a task that should be taken lightly. Your home has a lot riding on your roof’s structural integrity, and roof repairs and replacements are among the most expensive that any homeowner will ever have to make, bar none. When it comes to roofing, you want to be sure that the job—whether it’s installing new flashing or replacing every shingle—is done right the first time. There really is no room for error. Roofing mistakes made today usually translates for paying for the same repair a few years down the road. And that’s certainly no fun.
So how can you make sure that you’re hiring the right roofing professional for the job? Let’s look at a few questions to ask prior to choosing a roofing contractor and awarding him the job.
What is the full name of your company and your physical office location?
Some roofers may give you a P.O. box instead; this is an instant red flag. Get a physical location to ensure the roofer’s legitimacy. And use the name of the company to check Google & The Better Business Bureau for valid reviews online to get a good feel for whether or not the contractor is worth his salt. If the roofer has references, follow up with them if necessary.
Also, make sure the roofing company is local. Roofers may travel to places that experience hurricanes, such as Florida, to look for work; but if the roofing company you hire isn’t local and you have issues with your roof after they’ve completed it, that could leave you in a serious bind.
A.J. Wells Roofing & Construction
Address: 5651 Colcord Ave, Jacksonville, FL 32211
JACKSONVILLE’S #1 ROOFERS IN CUSTOMER SERVICE
HOW LONG HAVE YOU BEEN DOING THIS KIND OF WORK?
While it’s true that every business has to get its start at some point, you probably don’t want to trust your roof replacement to a greenhorn roofer. What’s more, some fly-by-night roofing companies pop up from time to time, perform sloppy work and find themselves sued by homeowners before disappearing and leaving the homeowner holding the bag. You want a roofer that has seen it all and installed hundreds of roofs like yours. When it comes to roofing, experience and a proven, documentable track record counts—and for more reasons than you might expect.
WHAT KIND OF LICENSING DO YOU HAVE?
Roofing contractors should have Workmans’ compensation and liability insurance to protect the homeowner in the event of an accident. A company that’s serious about what it does will be licensed, bonded, and insured so that any accidents or damages are not your problems.
DO YOUR GUARANTEE YOUR WORKMANSHIP?
Ask how long the roofing contractor guarantees its work. A minimum off one-year warranty on labor is pretty much standard, but many roofing professionals offer longer timeframes with their guarantees. Find out what is covered under the roofer’s warranty, which is separate from the manufacturer’s warranty on materials, which should be much longer.
Don’t be afraid to ask the questions you need to ask to feel comfortable hiring your roofing contractor. A new or replacement roof or roof repairs can be quite costly, so asking the right questions who will get your hard-earned money is fully expected by true roofing professionals.
WHAT ACCREDITATIONS DO YOU HAVE?
It will be useful to know if they have any other certifications from the industry, adding further to their credibility in the roofing industry.
WHO WILL BE MY ON SITE CONTACT FOR QUESTIONS?
Typically the one handling the sales & negotiation for your roofing contractor will not be always on site. Ask for contact info for the site manager in case you have questions or concerns.